  Diagnosis
of your car is sometimes very simple. Other times it is amazingly complex and frustrating.
Costs can be very reasonable in most cases, but in a few can become costly. Training for
our technicians, sophisticated (and expensive) diagnostic equipment, computer CD-ROM
databases, and high-tech tools are all required to get the job done right. It is important
to understand that all diagnostic fees are for the process of finding the problem and DO
NOT include labor or parts to repair any problem found. We stand ready to meet your
needs and look forward to repairing your vehicle. We welcome your questions and will
provide a complete explanation for all the technical issues which might arise. All old
replaced parts are available for your inspection, and you may take most of them with you
at no charge. Some parts must be returned to our suppliers and remanufacturers, but you
may have these too, for an additional charge.
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Warranty Information
Partial List of Services OfferedThere are four levels of
diagnosis that may be required on your vehicle:
Diagnostic Procedures and Policies
LEVEL ONE
Simple Inspection and Driveway Testing
FEES LISTED BELOW:
Alternator & Battery Test....................14.95
Check Tire Balance.............................11.50
Check Tire for Leaks..........................10.00
Inspect Hoses and Belts......................12.95
Test Fuse..............................................8.50
LEVEL TWO
Basic Diagnosis
MIMMUM FEE: $29.00
Includes basic inspection and visual examination. Includes testing of one of the following
systems of your car:
- Alternator, Battery, Starter System
- Brakes
- Basic Electric (lights, horn, signals, wipers)
- Cooling System
- Driveshaft and Axles
- Electric Cooling Fan
- Fan Blower
- Fluid Leaks
- Heater
- Noises except inside engine
- Steering Linkage (tie rods, idler arm, rack)
- Suspension (shocks, struts, tires, wheels)
- Vibrations except inside engine
LEVEL THREE
Computer Analysis & Component Tests
MINIMUM FEE: 1-2 Hours at $74.77/HR.
This fee covers information retrieval from database, connection
of diagnostic equipment to vehicle, retrieval of trouble codes, and basic testing of
computer components. This level three diagnostic is required for the following problems:
- Air Conditioning System Testing
- Advanced Brake System Diagnosis
- Distributor-less Ignition Testing
- Engine Dies at Stop or While Driving
- No-Start, but Not Battery Related
- Running or Performance Problems
- "ABS" Light On
- "AIRBAG" Light On
- "Check Engine" Light On "Power Loss" Light On
- "Service Engine Soon" Light On
LEVEL FOUR
Advanced High- Tech Diagnosis & Testing
FEE: Up to 4 Additional Hours at $74.77/HR.
Advanced testing procedure will be used after Level Three tests have
been performed, and the problem has still not been located. We will notify you before
proceeding with any Level Four Advanced Testing. This includes tracing electrical and
wiring grounds, checking for short circuits, and pin testing of individual wires and
computer connections, components and sensors.
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